{"id":27711,"date":"2025-03-13T17:10:17","date_gmt":"2025-03-13T16:10:17","guid":{"rendered":"https:\/\/www.aeonvis.com\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/"},"modified":"2025-05-05T09:32:10","modified_gmt":"2025-05-05T07:32:10","slug":"attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm","status":"publish","type":"post","link":"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/","title":{"rendered":"Attend AGENTFORCE AT WORK: learn how AI is revolutionizing CRM"},"content":{"rendered":"\n<p><strong>When:<\/strong> March 24, 2025 | 17:30 &#8211; 20:30 <br\/><strong>Where:<\/strong> <\/p>\n\n<ul>\n<li><strong>In attendance:<\/strong> Accademia Artisti Studios | Rome | Via Vittor Pisani, 1  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>LIVE STREAMING:<\/strong> Live on our <a href=\"https:\/\/it.linkedin.com\/company\/aeonvis\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn page<\/a>. <\/li>\n<\/ul>\n\n<p><strong>Sign up now and reserve your spot!<\/strong> <a href=\"https:\/\/go.aeonvis.com\/Evento_Agentforce_2025\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/go.aeonvis.com\/Evento_Agentforce_2025<\/a> <\/p>\n\n<p class=\"has-small-font-size\"><strong><strong>CRM + AI: the future of customer and stakeholder relationship management  <\/strong><\/strong><\/p>\n\n<p>Artificial intelligence is profoundly transforming CRM, making processes more efficient, marketing strategies more targeted, and the customer experience increasingly personalized.  <\/p>\n\n<p>But how is AI revolutionizing the industry?  <\/p>\n\n<p><strong>AGENTFORCE AT WORK: AI + HUMAN BOOSTING YOUR CRM<\/strong> is the event organized by Aeonvis, March 24, 2025 in Rome, to discover:  <\/p>\n\n<ul>\n<li>The latest innovations in AI-powered Salesforce CRM  <\/li>\n<\/ul>\n\n<ul>\n<li>The impact of AI on operations, service and marketing automation  <\/li>\n<\/ul>\n\n<p><strong>AI and automation: two key areas<\/strong> <\/p>\n\n<p><strong>AI to support physical operators<\/strong> <br\/>AI improves the speed and effectiveness of customer service by analyzing requests in real time and suggesting optimal responses for operators.  <\/p>\n\n<p><strong>Virtual agents for first-level support<\/strong> <br\/>AI manages initial interactions with customers, automatically answering frequently asked questions and freeing up internal resources for strategic activities.  <\/p>\n\n<p><strong>AI and marketing: the winning combination<\/strong> <\/p>\n\n<p>AI no longer just generates content, but optimizes it in real time to maximize the success of campaigns.  <\/p>\n\n<ul>\n<li><strong>Einstein AI<\/strong> analyzes data and optimizes email copy to improve performance.  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Supports<\/strong> the creation of text consistent with tone and brand identity.  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Use<\/strong> advanced analytics to refine e-mail marketing strategies by analyzing:  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Engagement scoring<\/strong>, to assess the effectiveness of campaigns  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Optimal sending frequency<\/strong> to avoid target saturation  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Better posting time<\/strong> to maximize openness and interaction  <\/li>\n<\/ul>\n\n<p>This innovation enables companies to personalize communication and optimize digital campaigns.  <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"\/wp-content\/uploads\/2025\/03\/Post-social-evento-Agentforce-1.jpg\" alt=\"\" class=\"wp-image-27570\" style=\"width:453px;height:auto\" srcset=\"\/wp-content\/uploads\/2025\/03\/Post-social-evento-Agentforce-1.jpg 800w, \/wp-content\/uploads\/2025\/03\/Post-social-evento-Agentforce-1-300x300.jpg 300w, \/wp-content\/uploads\/2025\/03\/Post-social-evento-Agentforce-1-150x150.jpg 150w, \/wp-content\/uploads\/2025\/03\/Post-social-evento-Agentforce-1-768x768.jpg 768w, \/wp-content\/uploads\/2025\/03\/Post-social-evento-Agentforce-1-650x650.jpg 650w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n<p><strong>An event not to be missed<\/strong> <\/p>\n\n<p>By participating in <strong>AGENTFORCE AT WORK<\/strong> you will have the opportunity to:  <\/p>\n\n<ul>\n<li><strong>See <\/strong>Salesforce virtual assistants in action with a Live Demo  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Delving into <\/strong>AI applications for operations and marketing automation  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Hear<\/strong> testimonials from companies already using Salesforce CRM to optimize their processes  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Interact <\/strong>with Aeonvis experts and participate in Q&amp;A sessions  <\/li>\n<\/ul>\n\n<ul>\n<li><strong>Networking <\/strong>with industry professionals  <\/li>\n<\/ul>\n\n<p><strong>Limited places. Sign up now <\/strong> <a href=\"https:\/\/go.aeonvis.com\/Evento_Agentforce_2025\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/go.aeonvis.com\/Evento_Agentforce_2025<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>When: March 24, 2025 | 17:30 &#8211; 20:30 Where: Sign up now and reserve your spot! https:\/\/go.aeonvis.com\/Evento_Agentforce_2025 CRM + AI: [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":27551,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[697,55],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v24.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Attend AGENTFORCE AT WORK: learn how AI is revolutionizing CRM - Aeonvis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attend AGENTFORCE AT WORK: learn how AI is revolutionizing CRM\" \/>\n<meta property=\"og:description\" content=\"When: March 24, 2025 | 17:30 &#8211; 20:30 Where: Sign up now and reserve your spot! https:\/\/go.aeonvis.com\/Evento_Agentforce_2025 CRM + AI: [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Aeonvis\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Aeonvis\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-13T16:10:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-05T07:32:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.aeonvis.com\/wp-content\/uploads\/2025\/03\/VISUAL-POSTLPMAIL_EVENTO-AGENTFORCE-copia-11-Visual-articolo-evento-Agentforce-draft-1-3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sonia Pagnotta\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sonia Pagnotta\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/\"},\"author\":{\"name\":\"Sonia Pagnotta\",\"@id\":\"https:\/\/www.aeonvis.com\/en\/#\/schema\/person\/0a95ad055ee6d155e3782f835b946e0e\"},\"headline\":\"Attend AGENTFORCE AT WORK: learn how AI is revolutionizing CRM\",\"datePublished\":\"2025-03-13T16:10:17+00:00\",\"dateModified\":\"2025-05-05T07:32:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/\"},\"wordCount\":337,\"publisher\":{\"@id\":\"https:\/\/www.aeonvis.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/#primaryimage\"},\"thumbnailUrl\":\"\/wp-content\/uploads\/2025\/03\/VISUAL-POSTLPMAIL_EVENTO-AGENTFORCE-copia-11-Visual-articolo-evento-Agentforce-draft-1-3.png\",\"articleSection\":[\"Events and Webinars\",\"IT News and Trends\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/\",\"url\":\"https:\/\/www.aeonvis.com\/en\/attend-agentforce-at-work-learn-how-ai-is-revolutionizing-crm\/\",\"name\":\"Attend AGENTFORCE AT WORK: learn how AI is revolutionizing CRM - 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